I have been here at the hotel shuttle pick up for about 40 minutes and no-one has arrived" Her reply, "ya gotta wave em down if ya see um, cuz sometimes they on schedule" I hung up, a little upset and grabbed a $6.40 cab, much more dependable. After a few minutes a female comes back on the phone and literally yells in my ear "front desk!" I reply "Hello, I am calling about your shuttle to the Reagan National Airport, my company made a reservation for me and I was told that you have a shuttle run from the airport" She replies "YEP" (silence) So I said, "O.K. Phone ringing, "Hall day inn, hole please" put on hold before I can even say anything. I called the hotel concerning the where abouts of this shuttle bus. I will be fair and just, rounding off about a 45 minute wait, in the cold. I started my Saturday arrival in virginia waiting over 45 minutes for a shuttle, that Holiday Inn National Airport was to have running through the airport on a routine schedule, so I was told. I wanted to view Trip Advisor concerning this particular hotel, just to read other peoples experiences they may have had with Holiday Inn National Airport and particularly to make sure I wasn't being judgmental or extreme. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).FIRST TIME USER. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. Individually wrapped food options are available for breakfast, lunch and dinner. Social distancing measures are in place staff at the property wear personal protective equipment a shield is in place between staff and guests in main contact areas periodic temperature checks are conducted on staff guests are provided with hand sanitiser masks are required in public areas reservations are required for some on-site facilities.Įnhanced food service safety measures are in place.
Personal protective equipment, including masks, will be available to guests. This property advises that enhanced cleaning and guest safety measures are currently in place.ĭisinfectant is used to clean the property commonly touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏.
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